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TARQUIN'S GIN TOURS - FAQ

  • How much are the tours? It is £15 per person for the tours – Click here to select your date and time.
  • Can I buy tours as a gift? – yes, you can buy a Tour Voucher (to be redeemed by the recipient) as an option on the ticketing platform (see 'click here' above). You don't have to select a specific time and date - this can be selected once redeemed with the reference number on the voucher they will receive.
  • Where would you recommend staying nearby? There are a number of great hotels in Padstow and Wadebridge which are each within 20 minute drive of our distillery.
  • Can I park overnight? Unfortunately we cannot allow guests to park overnight as we are located on a working farm.
  • Do you have any taxi numbers for the local area? We have a list of suggested Taxi Companies for you to try, depending on where you are coming from. Click here to see the list.
  • Can I change my tour time / date? If you need to change your tour time or date please give us a call (01841 540121) or email us (tours@southwesterndistillery.com) and we will make a plan to help sort it out.
  • Can I pop in to buy gin? Unfortunately at this time we’re too busy making gin during the week and don’t have a shop open outside of tour hours, please bear with us! But, there are a number of fantastic local independent retailers where you can.
  • Can I bring my children / pets? Unfortunately we can’t accommodate children or animals at the distillery due to licensing and health and safety requirements.
  • Can I get a refund if I can’t make it? Yes, we can issue refunds for groups of 4 or less, however, this must be done with at least a week's notice. For larger groups, we can arrange for your tickets to be transferred - so please let us know an alternative date and we will try to accommodate your request as best we can.
  • Can I hire out the distillery for a party? Sorry, as a general rule we don't yet privately hire our facilities. However, please drop us a line and we can make a judgement call based on availability and other factors. Maximum group number remains 12 people.
  • Is there any food available at the distillery? No, we don’t serve food at the distillery. However, Padstow is just down the road and has a number of fantastic options.
  • There’s only one space left, can you squeeze in another 2 people? Unfortunately due to the size of our facilities and our license we can only host a maximum of 12 people on a tour, we hope you can find another date which suits you.
  • Can I buy branded items for my home? We do have a small selection of branded items at the tours but these are subject to availability, we always have to prioritise our trade customers, thanks for understanding.