TARQUIN'S GIN TOURS - FAQ

  • How much are the tours? It is £18 per person for the tours – Click here to select your date and time.
  • Can I bring my children / pets? Unfortunately we can’t accommodate children or animals at the distillery due to licensing and health and safety requirements. This includes babies and young children.
  • When should I arrive for my tour? Please arrive no earlier than 10 minutes before your tour start time.
  • Are there age requirements? Yes, we are strictly over 18's only. If you are fortunate enough to look under 25, please remember to bring your ID!
  • Can I buy tours as a gift? – yes, you can buy a Tour Voucher (to be redeemed by the recipient) as an option on the booking page. You don't have to select a specific time and date - this can be selected once redeemed with the reference number on the voucher they will receive.
  • Where would you recommend staying nearby? There are a number of great hotels in Padstow and Wadebridge which are each within 20 minute drive of our distillery.
  • Can I park overnight? Unfortunately we cannot allow guests to park overnight as we are located on a working farm.
  • Do you have any taxi numbers for the local area? We have a list of suggested Taxi Companies for you to try, depending on where you are coming from. Click here to see the list. Please book your taxis in advance as taxis can be difficult to get on the day.
  • Can I change my tour time / date? If you need to change your tour time or date please visit the 'Manage My Booking' link in your booking confirmation email. If you have further issues, email us at tours@southwesterndistillery.com.
  • Can I pop in to buy gin? Unfortunately at this time we’re too busy making gin at the distillery to sell direct. However, we have shops across Cornwall which stock our fantastic selection of gins and rums. Check our store locations and opening times here.
  • Can I get a refund if I can’t make it? Yes, we can issue refunds for groups of 4 or less, however, this must be done with at least a week's notice. For larger groups, we can arrange for your tickets to be transferred - so please let us know an alternative date and we will try to accommodate your request as best we can.
  • Can I hire out the distillery for a party? Sorry, as a general rule we don't yet privately hire our facilities. However, please drop us a line and we can make a judgement call based on availability and other factors. Maximum group number remains 12 people.
  • Is there any food available at the distillery? No, we don’t serve food at the distillery. However, Padstow is just down the road and has a number of fantastic options.
  • There’s only one space left, can you squeeze in another 2 people? Unfortunately due to the size of our facilities and our license we can only host a maximum of 12 people on a tour, we hope you can find another date which suits you.
  • Can I buy branded items for my home? We do have a small selection of branded items at the tours but these are subject to availability, we always have to prioritise our trade customers, thanks for understanding.